Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and securely across the United Arab Emirates.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery within the UAE typically takes 2–5 business days.

• Delivery times may vary depending on your location and courier availability.

Shipping Charges

• Shipping charges are displayed at checkout before you complete your purchase.

• Free shipping promotions, when available, will be clearly indicated on our website.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS (where available).

• You can use the tracking information to monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

• Public holidays

• Weather conditions

• Courier service disruptions

• Unexpected circumstances beyond our control

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete address information.

Damaged or Lost Packages

If your order arrives damaged or you do not receive your package, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team.

Email: velorahylor155@gmail.com

WhatsApp: +92-03198428297